1

Very unsatisfactory for not wanting to call my warranty company. I was informed that they wouldn’t make money for the service and that it requires too much time to call my warranty company. More importantly, none of my fluids were filled.

Jerria, your experience is certainly not what we aim for. We apologize for the inconvenience and understand your frustration. We appreciate your feedback and will use it to improve our services.

- European Automotive Specialists
5

Great service very knowledgeable on Mercedes.

5

They communicated well and got my car ready when promised. Patrick is always very knowledgeable and easy to work with.

5

I have been a loyal customer for over a decade. That alone speaks volumes. Patrick is the best!!! I brought my car in to be service which in turn, was a lot of work needed on my 2004 E320 Mercedes. The shop was and is always extremely busy which is not surprising for their GREAT customer service. However, I was in need to get my car fixed ASAP. As usual , Patrick diagnose the plethora of issues and had my car fixed in two days!!! Great, awesome Team!! Thanks Patrick ❤️

5

I have used them exclusively for a couple years now. They are wonderful to work with and I just really trust them with my car. They are thorough, honest, and fair in pricing!

5

Great alternative to the dealerships

5

Service was excellent as usual, Mr Patrick was very informative, helpful and professional

2

5

Patrick is the best!

1

The service and experience was terrible. Had my car for 3 weeks. Everytime I called to ask for an expected date the dates continued to change. “By the end of the week” “oh we haven’t looked at it possibly the middle of next week” “ we couldn’t look at maybe early next week” which left me having to get a rental without an expectation of when I would getting my car back costing me an extra $1200. Then they call and ask me for a deposit without even a diagnostic done on my car but once i paid the deposit it was magically fixed the same day with an expectation date of “ Early that next week”. I usually come here to get my A and B service but this experience was the absolute worst. Not to mention my key case was stolen and air conditioning isn’t working since I received it back.