I originally updated my review because after my first repair visit, the engine light and EPC warnings returned shortly after picking up my Volkswagen, and the vehicle was still experiencing drivability issues. However, I want to provide an updated review based on my most recent experience. I brought the vehicle back on Monday and worked directly with Jacob, the owner. He thoroughly test drove the vehicle, addressed the issue again, and reassured me they would get everything taken care of. Because of my initial experience, it was difficult to fully trust the situation at first, but I can honestly say the second experience felt very different dealing directly with the owner. Since getting my vehicle back Monday, I’ve continued driving it through Thursday and so far the engine light and EPC warning have not returned. The vehicle has been driving much better overall. I appreciate Jacob taking the time to stand behind the work and make things right, and I wanted to provide an honest update reflecting my experience after the follow-up repair.
Thank you, Monique, for the high recommendation! We're thrilled you found us and appreciate your kind words. At European Automotive Specialists, we strive to provide honest and professional service, so it's wonderful to hear about your positive experience. Please don't hesitate to reach out if you need anything in the future. We're always here to help!
- European Automotive Specialists