picked up a bolt and had already scheduled an appointment at another shop to replace my tires. The bolt was still in the tire and holding air, but on my way to the appointment it blew and I lost all pressure right outside this shop. Even though they didn’t have tires in stock, and even though they were short handed and clearly busy, Jacob and Carlos helped me. They jacked up my car, removed the tire, patched the hole, and got me safely back on the road so I could make it to my tire replacement appointment. They knew I was headed to another automotive shop and still took the time to help. It’s always impressive to see a business put people over profits, especially when they are already stretched thin. I really appreciated the kindness and integrity.
Thank you for taking the time to share your experience, Feather. We are delighted to read such a positive review! What sets us apart is our commitment to putting people first, even when we are busy. We are glad Jacob and Carlos were able to help you get safely back on the road. Your kind words mean a lot and inspire us to continue providing exceptional service. We look forward to assisting you again in the future!
- European Automotive Specialists